Accessibility

Accessibility statement for Babcock LDP websites

This is Babcock LDPs accessibility statement and applies to the Babcock LDP websites. We want as many people as possible to be able to use this website, and we want this site to be as accessible as possible. For example, that means in the future you should be able to:

  • Change colours, contrast levels and fonts using browser settings
  • Zoom in up to 200% without the text spilling off the screen using browser settings
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader
  • Navigate most of the website using just a keyboard and allow users to:
    • tab to ‘Skip to content’ links at the top of the page to jump over repetitive information to the main content.
    • tab through the content; the current location will be indicated by a clear visual change.
    • control the embedded media player to play audio and video materials.
  • Use a screen reader (e.g. JAWs, NVDA) to:
    • listen to the content of web pages and use any functionality on   the page.
    • list the headings and subheadings in the page and then jump to their location on the page.
    • bring up a list of meaningful links on the page.
    • use transcripts or closed captions with most audio and video material; and In some cases, download learning materials in alternative formats (e.g. Word document, PDF, ePub, Kindle eBook).
  • We recognise that some of our customers will have particular needs and circumstances and we will strive to identify and respond to barriers to participation in our services and courses so that these can be reduced or removed.

We will also make the website text as simple as possible to understand.

The My Computer My Way guide from AbilityNet is a step-by-step guide to help you make your device easier to use if you have a disability.

Translation

If you would like information on our website translated into another language, you may find one of the services listed below meets your needs. However, we cannot guarantee the accuracy of any external website or free website translators.

Bing Microsoft Translator
Google Translate

Under some circumstances, for example, if you cannot read the information easily in English, you can request information in a different language from us. This includes British Sign Language, easy read or a foreign language. Please contact our EMTAS Team for advice.

How accessible is this website?

This website is in development to be as accessible as possible. All new sites that we have published since September 2018 will be accessible by September 2021. However, we know some parts of the Babcock LDP websites aren’t fully accessible, including:

  • Most PDF, Word and PowerPoint documents aren’t yet fully accessible to screen reader software
  • Some videos are not captioned
  • Some images do not have a text alternative, so people using a screen reader cannot access the information
  • The colour contrast for some text and some interface components may not provide enough contrast.
  • Some third-party systems that provide services on our behalf are not fully accessible

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us using the contact details at the end of this statement.

We’ll consider your request and get back to you as soon as possible.

Reporting accessibility problems with this website

We are always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact us using the contact details at the end of this statement.

Technical information about this website’s accessibility

Babcock LDP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. We are confident that this main website will be compliant with the Web Content Accessibility Guidelines version 2.1 AA standard by September 2021. However, some parts of the wider family of Babcock LDP websites will only be partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

Non-compliance with the accessibility regulations

We recognise that most of the documents published since September 2018 aren’t fully accessible to screen reader software however, any new PDFs or Word documents we publish will meet accessibility standards.

Some images published since September 2018 do not have a text alternative, so people using a screen reader cannot access the information. We plan to add text alternatives for all images as soon as possible. When we publish new content we’ll make sure our use of images meets accessibility standards. 

We have allowed documents that are genuinely created with the sole purpose of being printed to continue to be made available on the website but we always state that this is the case and make users aware they may not be accessible for users of assistive technology such as screen readers. 

Disproportionate burden

Following a detailed review we recognise that to be fully compliant we would need to update the developer side of the website which sits outside our control with an external developer. As LDP will be moving back into Devon County Council in the future, it is likely that we will be moving to a new content management system where it will be fully reviewed in line with accessibility protocols. We are therefore claiming disproportionate burden for this area of compliance.

Content that’s not within the scope of the accessibility regulations

The Babcock LDP website was published before September 2018; as such it is required to be fully accessible. We are also working to review all code, content and third-party systems across our wider family of websites to ensure we are compliant as soon as possible.

PDFs and other documents

Many of our older PDFs and Word documents do not meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader.
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. We plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.

Videos

A few of our older videos lack captions and do not meet accessibility standards. The accessibility regulations do not require us to add captions to videos produced before 23 September 2018 if they’re not essential to providing our services. Any new videos we publish will meet accessibility standards.

External links

This website links to third-party, external websites or services that may not be fully accessible.

Facebook and Twitter posts

This website includes content from third-party, external websites or services that may not be fully accessible.

How we are testing our websites

We are testing this website in the following ways:

  • using a screen reader tool
  • WCAG 2.1 compliance using a third-party automated service
  • regular testing using a suite of accessibility tools
  • colour contrast checkers were used during the design phase and re-tested once launched

What we’re doing to improve accessibility

We are undertaking a comprehensive review of all Babcock LDP websites and services to test, identify and fix accessibility issues. Our aim is to ensure that all of our priority services websites are compliant. We also have a plan in place to review and update any of our older websites to ensure they are compliant as soon as possible.
We are providing training to content web editors and all staff who create digital documents to ensure new content is accessible. We will be reviewing our websites on a regular basis and updating this statement accordingly.

Disclaimer

Babcock LDP continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.

Despite our efforts to make all pages and content on Babcock LDP fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.

Contact us

For any enquiries about the accessibility of this website, you can email us using our contact form.
This statement was prepared on 1 February 2021.

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